Terms of Service

By accessing the StenkUrban website, requesting a quote, purchasing a service, approving a proposal, or using a deliverable, you agree to these Terms of Service.

If you do not agree with these terms, do not use our website or purchase our services.

StenkUrban provides digital services that may include:

• Website development
• Landing page development
• SaaS development
• Custom software systems
• AI and automation solutions
• Digital products
• Online business services
• Paid advertising support
• Conversion and funnel infrastructure
• Technical consulting

The exact project scope will be described in a proposal, invoice, written agreement, order form, or project communication.

Quotes are based on the information provided by the client.

Additional features, revisions, integrations, pages, technical requirements, or scope changes may require additional fees and additional delivery time.

A project does not include services or features that are not clearly described in the agreed scope.

StenkUrban projects may range from approximately $200 to $12,000 or more.

Final pricing depends on factors including:

• Project size
• Complexity
• Number of pages or features
• Custom development requirements
• Third-party integrations
• Design requirements
• Delivery timeline
• Ongoing support
• Licensing or external platform costs

All pricing will be confirmed before work begins.

Payment terms will be stated in the applicable proposal, invoice, checkout page, or written agreement.

Depending on the project, payment may be required:

• In full before work begins
• Through an initial deposit
• Through project milestones
• Through recurring subscription billing

The client is responsible for providing accurate billing information and authorizing all payments.

When a deposit is required, the project may not begin until the deposit has been successfully received.

Deposits may be used to reserve development time, begin planning, allocate team resources, purchase project-related services, and start production.

Because StenkUrban provides customized digital services and allocates time and resources to each project, payments are generally non-refundable after work has started.

Refund eligibility, when applicable, will depend on:

• Work already completed
• Resources already allocated
• Third-party expenses already paid
• Project stage
• Written agreement
• Applicable law

Clients should contact support before initiating a payment dispute so the matter can be reviewed.

Nothing in this section limits rights that cannot legally be waived under applicable law.

The client agrees to provide:

• Accurate project information
• Required text and content
• Logos and brand materials
• Product or service information
• Account access when necessary
• Timely feedback and approvals
• Required legal disclosures
• Proper authorization to use submitted content

Delays caused by missing information, access, content, or approvals may affect the delivery schedule.

The number and type of revisions included will depend on the agreed project scope.

Requests that introduce new features, significant design changes, additional pages, new integrations, or changes after approval may be treated as additional work.

Delivery estimates are based on the project information available at the time of the estimate.

Timelines may change because of:

• Client delays
• Scope changes
• Third-party platform issues
• Integration problems
• Technical complications
• Missing content
• Delayed approvals
• Events outside reasonable control

Estimated timelines are not guaranteed unless explicitly agreed in writing.

Projects may use third-party services, including:

• Hosting providers
• Domain registrars
• Payment processors
• Analytics platforms
• Advertising platforms
• Email services
• APIs
• Plugins
• SaaS tools
• Cloud providers

StenkUrban does not control third-party services and is not responsible for their downtime, policy changes, pricing changes, security incidents, account restrictions, or discontinued features.

Clients may be responsible for third-party subscriptions, licenses, transaction fees, or usage costs.

Clients are responsible for securing their passwords, accounts, access credentials, and authentication methods.

StenkUrban is not responsible for losses caused by compromised credentials, unauthorized access, or insecure client practices after access has been transferred.

Unless otherwise agreed in writing:

• The client retains ownership of content, trademarks, logos, and materials supplied by the client.
• StenkUrban retains ownership of pre-existing tools, reusable components, methods, internal systems, frameworks, and general development knowledge.
• Final ownership or licensing rights for custom deliverables may depend on full payment.
• Third-party assets remain subject to their original licenses.

Unless prohibited by a written confidentiality agreement, StenkUrban may reference completed public-facing work in its portfolio, presentations, or marketing materials.

Sensitive business information, private systems, and confidential data will not be publicly disclosed.

Both parties should use reasonable care to protect confidential business information shared during a project.

Confidential information does not include information that:

• Is publicly available
• Was already lawfully known
• Is received lawfully from another source
• Is independently developed
• Must be disclosed by law

When StenkUrban provides advertising-related support, the client understands that advertising results depend on multiple factors outside StenkUrban's control.

These factors may include:

• Market demand
• Offer quality
• Pricing
• Competition
• Advertising budget
• Platform policies
• Account history
• Website performance
• Customer behavior

StenkUrban does not guarantee sales, leads, revenue, profitability, advertising approval, account approval, or campaign performance.

Digital products may include educational content, templates, files, software access, memberships, or downloadable materials.

Unless otherwise stated, digital purchases are licensed for the purchaser's personal or authorized business use and may not be resold, redistributed, copied, or shared without permission.

Users and clients may not use StenkUrban services or deliverables for:

• Illegal activity
• Fraud
• Unauthorized access
• Malware
• Intellectual property infringement
• Deceptive practices
• Harassment
• Abuse
• Violations of third-party platform policies
• Any activity prohibited by applicable law

Services are provided on an "as available" and commercially reasonable basis.

Except where expressly stated in writing or required by law, StenkUrban does not guarantee uninterrupted operation, permanent compatibility, specific business results, increased revenue, traffic, rankings, leads, or sales.

To the maximum extent permitted by law, StenkUrban will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost data, lost opportunities, advertising losses, or business interruption.

Where liability cannot be excluded, total liability will be limited to the amount paid by the client for the specific service giving rise to the claim, unless applicable law requires otherwise.

The client agrees to indemnify and hold StenkUrban harmless from claims, damages, liabilities, and expenses arising from:

• Client-provided content
• Client business activities
• Illegal or unauthorized use
• Violation of third-party rights
• Violation of platform policies
• Breach of these terms

StenkUrban may suspend or terminate services if:

• Payments are overdue
• The client violates these terms
• The client engages in illegal or abusive conduct
• Required cooperation is not provided
• Continuing the project creates legal, technical, or security risks

Termination does not remove the client's responsibility to pay for completed work, allocated resources, or non-refundable expenses.

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Any dispute will be handled in an appropriate court located in Florida, unless another process is required by law or agreed in writing.

StenkUrban may update these Terms from time to time.

The updated version will be posted on this page with a revised "Last Updated" date.

Questions about these Terms may be submitted through our Customer Support page. You can also review our Privacy Policy or reach out through the Contact page.