Shipping policy

Order Processing

Orders are processed within 2–5 business days.

Orders placed during weekends or public holidays will be processed on the next working day.

Shipping Times

Estimated delivery:

United Kingdom

7–20 Business Days

Delivery times are estimates and may vary depending on customs processing, courier delays, weather conditions, or seasonal demand.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.

Customs & Import Duties

Customers are responsible for any customs duties, taxes, or import charges that may apply according to local regulations.

Incorrect Address

Please ensure your shipping address is accurate before completing your purchase.

StenkUrban is not responsible for parcels delivered to incorrectly provided addresses.